How to present Customer Service on a Resume
When you are applying for a customer service job, it’s important to emphasize your relevant experience and skills on your resume. A professionally written resume can make huge difference when you apply for the job you’re looking for. Here at Alice Springs Resume, we specialize in resume writing to make you stand out from your competition. In this post, we’ll provide tips on how to convey customer service in a resume.
- Use action verbs: When describing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs indicate how you’ve actively engaged in your customer service activities and have achieved results.
- Include specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" say "managed the team of customer service reps and handled customer complaints."
- Provide metrics: Include relevant metrics , such as customer satisfaction rates , to prove your impact. For example, "increased customer satisfaction by 15% through efficient solutions to problems."
- Customize your resume: tailor your resume according to the customer service job you’re applying for. Highlight the abilities and experience which are most relevant for the job.
- Ask for professional help and proofread Check your resume for errors before sending it out to ensure there are no errors. If you need assistance, consider seeking professional help through Alice Springs Resume.
By following these tips by following these guidelines, you can build a resume for customer service that effectively highlights your relevant work experience as well as your skills. Make sure you make your resume specific to the job you’re applying for and be sure to proofread your resume prior to submitting it. Alice Springs Resume can also assist with the creation of a strong resume that showcases your skills and work experience.
